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GLOBAL-Synthetic & Human hair Wigs- FACTORY
--CUSTOMER SERVICE--
--SHIPPING & HANDLING--
Gfw online ships to any home or office in the 50 United
States.
We're sorry, but Gfw does not deliver to PO, APO, or FPO Boxes. For
delivery outside of the USA, please send us an email to determine if
shipping is available.
The shipping method used to deliver your order depends on the
product. Gfw has carefully evaluated all the products it sells as it
relates to weight, size and length so as to determine teh most economical
and best shipping method. For this reason Gfw uses three forms of
shipping, they are:
UPS Ground Service,Truck and
Common Carriers.
The best form of shipping and the shipping charge is identified at
the time you make your purchase selection.
Delivery of most products ordered from Gfw will ship out within 3 to
7 business days from the time your order is confirmed by Gfw.
Special orders ,large bulk orders, and items requiring special handling
will take longer.
--Product Arrived Damaged! -- What Do I Do?--
For your protection, please do not sign for merchandise until you
inspect for damage. We make every effort to prevent shipping damage,
however, please keep the original shipping carton and take the following
importment steps if there appears to be shipping damage:
1. Quickly contact your delivery company(UPS, Etc.) for a
damage inspection report.
2. Contact Gfw Customer service and request the address information
of where to ship the damaged item.
3. Request that the delivery company return the merchandise to the
address provided by Gfw.
4. Gfw will make every effort to replace your product in a timely
manner.
Please note: vendor policies for handling of defective merchandise
supersedes Gfw Online's policy.
--Exchange And Return Policy--
5-Day return policy
When you receive your purchase, examine it carefully. If for any
reason you are not satisfied with the order you receive from Gfw, Contact us in the Customer Service and make the appropriate selection.
Gfw will then mail you a Return Authorization Number(RA#) and
instructions on how and where to ship the item back. Upon return and
receipt of the product, GSF will exchange , refund, or credit the item,
less appropriate adjustments for shipping and handling.--No Questions Asked!--
All products must be returned in good condition, in original
boxes and with all paperwork,parts, accessories,etc.so as to insure full
credit.
Note: Gfw advices that when shipping back to Gfw, customer
should choose
the same shipper as when the product was delivered, as well as insure the
item for full value should anything happen during shipping.
--Opening a New Account with Gfw--
Please contact our customer service, to determine if opening a new account with Gfw is available in your area.
-- Price quotation for Customers in USA --
note: We only release the price to those who have a account with our company. For a new customer;
please contact our customer service for a guide to obtain a price quotation.
-- Price quotation & opening a/c for customers outside USA, for import goods from USA --
Due to non credit information availability in other country (outside USA),
we request below requirements to a new customer outside USA who wants do business with us as follows,
A new customer from another country (outside USA) must show us their proper financial ability by many different ways
(i.e. Bank balance a year history in their company's foreign bank account, or Transfer fund
in advance to insure for future exporting trade transaction with us or to open a
Letter of Credit with a proof of legally registered company at their county)for import goods from USA.
--Wholesale Only--
The following information is required when ordering:
1. Business Name
2. Full Name
3. Address
4. Phone Number
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